Technical Support
CCS offers technical support for the EZ Web Lynx devices and development kits.
For pre-sale technical questions, please email CCS Technical Support.
Questions
Questions or help using the EZ Web Lynx device or Development Kit? Email CCS Technical Support or call (262) 522-6500, ext. 32.
Documentation
Click here to download the current version of the EZ Web Lynx Manual.
Hardware
30-Day Guarantee:
CCS guarantees all hardware products for any manufacturing defects within 30 days of purchase date. Defective hardware will be refunded or replaced. CCS will pay the shipping for any replacement items via UPS Ground to the US 48 only. Expedited shipping (2nd Day and Next Day) is available, but the customer will be responsible for the difference in cost for expedited shipping.
After 30-Day Guarantee:
CCS will repair or replace most malfunctioning products (of the same model/revision only) for a fixed price. Repairs beyond malfunctioning will be quoted before repair occurs.
- Customer agrees to pay shipping both ways. This is not included in the fixed price for repair or replacement.
- If CCS is not able to find a defect, or if only firmware was updated, then the customer will only be charged shipping to return the product.
Please call customer service at (262) 522-6500 ext. 35 or email CCS Sales for repair/replacement cost.